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Need to speak with our team immediately? Our dedicated support channels are available to assist you with sales, service, and technical inquiries.
Find quick answers to our most common inquiries regarding our services, support, and how to get in touch with us below.
For the quickest resolution, please call our Toll-Free Support Line (1800 212 0192). Alternatively, submit the Customer Support form, detailing your product’s SKU and the issue.
You must provide the Product Code (SKU), the date of purchase, and attach a copy of your proof of purchase. This speeds up the validation process considerably.
We guarantee a personal response to all form submissions within 24 business hours. Complex technical inquiries may require additional follow-up time from our specialised team.
Our headquarters focuses on manufacturing and administration. For product support, please utilise our Toll-Free number (1800 212 0192) or the Customer Support form. If an in-person assessment is required, we will dispatch a service technician to you.